miércoles, 30 de marzo de 2011

An example of undercover boss. What are the benefits of going undercover in the company you manage?



This week we talk in class about undercover and I think is a good topic to talk in my blog. I hope that you find interesting.
Steven Foster is the co-founder and CEO of Lucky Strike Lanes & Lounge, acknowledges that it’s difficult to keep an entertainment-based business growing in a recession. Foster appears on CBS’ Undercover Boss to work with other employees and leave the CEO for a week.
This program provides an opportunity for the leaders of the companies who can work without being the boss for a week. This have a lot of opportunities for theirs because they can find the problems better, improve communication, know the image that the employees have of the company, detect the employee’s needs and many other benefits.
At the end of the TV program the bosses explain to the employees who have been working that they are the boss and that they were undercover. The bosses help employees to fulfill their dreams.

3 comentarios:

  1. Some bosses believe that being undercover is a great way to meet their business better. Being undercover gives bosses the chance to meet the problems that may arise day to day business.

    It is also a way to maintain contact with their employees, know its history, its desire to excel, ambitions and more importantly, their expectations for the company.

    There have been cases in which undercover Were bosses and have been compendrer certain employees may have helped them in their careers.

    By these actions, companies improve their image and showing another facet of their bosses and this enriches the company enhances its value and makes your employees are satisfied with it because they see their boss as a role model.

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  2. Going undercover is a great idea. One of the biggest complaints employees have is that changes or rules are made without consideration of the employees. Most workers have a better idea how the company is run than the bosses, because they work in the middle of the action. There is a big space between employees and bosses and that space should be filled with communication if a company is to succeed.
    Of course many bosses just don´t care. They just want to see profit and don´t want to know about their employees feelings. This may lead to strikes or work stoppage. You have to make your employees happy if you want production and profit. This show is a good idea and hopefully more bosses will start getting more involved in the basic operations of their own business.

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  3. I think that the bosses goes undercover is a very good system to see much better how is your business.
    When you are in the top of the business you only watch that your company goes well and have benefits, but you don’t think about your employees, how are they, if they are working comfortable, if they trust in the boss, if they are loyal, etc.
    Go undercover is a way that you can see the mistakes which can be in your business, and see how your company is working with another point of view.
    And the most important for me is that you can put in the place of the employee and see how is the life of an emploee.

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